Privacy policy

General

The Kooples Bloom Inc. (“The Kooples”, “our”, “us”, or “we”) is a subsidiary of The Kooples Group, which operates the website “thekooples.us” (“site”) in accordance with the requirements of U.S. privacy laws. This Privacy Policy describes how The Kooples collects, uses and maintains the personal information provided to us on the site. The Kooples recognizes the importance of maintaining the privacy of your personal information (“information”) collected. This policy outlines our privacy guidelines on the site and does not necessarily apply to the information collected from our retail business.

Consent

By visiting thekooples.us, you are providing consent and are agreeing to abide by The Kooples Privacy Policy and Terms and Conditions (link). If you do not accept, you are not authorized to use this site. The Kooples reserves the right to change this policy at any time. You are responsible for checking this page regularly, to see if any changes have been made. By continuing to access the Site after any changes become effective, you agree to be bound by the revised Privacy Policy.

This site is not intended for persons under the age of thirteen (13) and we do not wish to collect any personal information from anyone under the age of 13. Please acquire consent from your parent or guardian before divulging any information. If you are under the age of eighteen (18), you must notify your parent or guardian and acquire consent, before proceeding with any transactions on the site.

Personal information

When you register for an account or place an order through the site, we may collect personal information, including but not limited to, name, address, telephone, etc. With cookies, we may also collect browser type, location, IP address, the date and time of your request and other unique identifiers of your browser.

We will not sell or distribute information about you as an individual or your personal usage of the Site without your consent or unless required or permitted to do so by law. We may disclose your personal information to third parties who perform functions on our behalf such as shipping, fulfilling orders, processing payments, carrying out promotional services or data management. We will only provide these companies with the information which they need to carry out their services and they will not be permitted to use the information for other purposes.

The Kooples may disclose information about its users if required to do so by law or in the good faith belief that such disclosure is reasonably necessary to respond to subpoenas, court orders, or other legal process.

We may also use the information we gather to notify you about important changes to the Site, or offers of products, services or information that might be of particular interest to you. This may involve transferring your information to other companies, inside or outside the US.

The Kooples is committed to protect the private lives of the users of the site. All the private information will be sent and stockpiled in total security on the site’s French host.

Cookies

Cookies are data that is transmitted from the website you are visiting, to your browser. This sometimes allows the site to store data such as passwords, or your shopping cart. We utilize cookies with the purpose of personalizing our service for you. You reserve the right to refuse cookies by configuring the settings on your browser. In doing so, you lose the possibility of personalized service and experience offered from The Kooples site.

Third party links

This Site may contain links to third party sites that are not operated by The Kooples. We have no control nor do we accept any responsibility of the privacy of these sites. Please review the policies of these sites and note that said sites are under no obligation to abide by the Privacy Policy of The Kooples.

Web beacon

Certain web pages of the site may contain a web beacon that allows a count of the number of visitors on the Site and/or allowing The Kooples a certain number of indicators. These Web Beacons can be used with some of our partners, with the noted purpose of measuring and improving the site.

Payment security

The various stages of the payment process between the purchaser and our payment system - HiPay - are fully encrypted and protected. The protocol used is SSL linked with e-banking. This means that information linked to the order and the bankcard number do not circulate unencrypted on the internet.

  • The bankcard number is not printed out onto documents, invoices, credit card receipts or other print-outs.
  • The merchant does not have access to card numbers.
  • HiPay does not keep card numbers once the payment transaction has been transmitted to the merchant’s bank.

Unsubscribe

All users have the option to unsubscribe to The Kooples promotional materials, updates, and newsletter e-mails at any time.

  • You may unsubscribe at the bottom of each e-mail or
  • Unsubscribe by contacting Customer Service.

Please allow at least 10 business days for the “unsubscribe” to take effect. Even if you have opted to unsubscribe from The Kooples mailing list, please note that we may still contact you regarding, but not limited to, your online order and other associated communications.

Copyright

All the elements published on the site are subject to the following copyright:

Copyright © 2014 The Kooples. All rights reserved.

Contact us

If you have any questions or comments about our privacy policy, terms and conditions, or website, you can contact us at:

The Kooples 500 Fifth Avenue - Suite 2330

New York, NY 10110

uscontact@thekooples.com
Tel: 855-251-4683

Under California Civil Code sections 1798.83-1798.84, California residents are entitled to ask us for a notice describing what categories of personal customer information we share with third parties or corporate affiliates for those third parties or corporate affiliates' direct marketing purposes. That notice will identify the categories of information shared and will include a list of the third parties and affiliates with which it was shared, along with their names and addresses. If you are a California resident and would like a copy of this notice, please submit a written request to uscontact@thekooples.com. Please allow 30 days for a response.